Where's my stuff?
If you haven't received your order in 4 working days and received an email conformation right after placing your order try calling your LOCAL delivery post office. Check your tracking numbers. If you did not get an immediate confirmation your order may not have gone through-call us at 800 635 3493.
International orders take extra time to clear customs. Check your LOCAL delivery post office after 10-12 days. You may owe customs duties.

Stapler not firing?
All of our air guns and the AL7 electric load by pointing the gun at the ceiling, opening the magazine, and dropping the staples in the empty slot. If you load the staples in the magazine, over the 2 metal rods it will not fire.