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Messages - kodydog

Pages: [1] 2 3 ... 202
1
General Discussion / Re: Wing chair is a wreck.
« on: Today at 09:29:01 AM »
This is the restored chair. I would have left the buttons off but the customer wanted her mothers chair just like it was.

https://photos.app.goo.gl/iERJz51mrayAsCoWA

2
General Discussion / Re: Dining Room Chairs Progressing Nicely
« on: December 12, 2018, 02:13:28 PM »
Anytime I get frustrated, I remind myself that this makes an additional payment on my sinfully expensive new dedicated quilting machine. 

What machine did you get and how does it work?

3
General Discussion / Wing chair is a wreck.
« on: December 10, 2018, 09:28:42 PM »
Friday a customer brought in a wing chair. When I saw this pitiful thing all I could do was sigh. It was a wreck and every joint was loose. The customer knew it was a cheap chair and she also knew she was spending more money than it was worth but it was her mothers and she wanted It done.

So I stripped it down. The first thing I noticed was the front Queen Ann style legs were screw in. As I started stripping fabric off I noticed the joints were held together with staples. As I went along I noticed they did not use glue on any of the joints. After I took all the fabric and padding off I started prying those joints apart. I was surprised to see there were no dowels used to hold the joints together. The only thing holding this chair together was the staples!

So, big decision here. There is only so much I could do considering the price we quoted and the customer didn't expect miracles. I certainly couldn't add dowels to all those joints so I did the next best thing. I took the major joints apart. This entailed prying those long ass staples out. I put it back together using plenty of glue and screws. I glued and screwed the corner blocks and add more blocks in strategic locations and clamped the whole thing together. This alone took 4 hours of valuable time. This morning I removed the clamps and it feels solid.

Rose cut and sewed it yesterday. Thank god its a solid fabric. We made some upgrades on the recovery work also. I started upholstering today and its looking pretty good. I'll post some pics later.

I expect a big ole hug when she comes to pick it up. :)   

4
The Business Of Upholstery / Re: Broyhill repairs.
« on: December 09, 2018, 11:40:17 AM »
I like your reasoning Doyle. Any repairs we do for furniture stores can be securitized and certainly can fail again. When repairing frames, springs and other parts I often upgrade the repair to help stop it from happening again. For instance, the outside back repair I mentioned above. The original had no padding or burlap to help protect and strengthen the fabric. The rip occurred in house while employee's were moving furniture around. I'm certain the rip would not have occurred had the manufacturer added burlap and padding to the outside back. I did when I made the repair.

Last week a customer showed us an Ethan Allan 4 cushion sofa she wanted to give away. The fabric is like new. The springs are screwed up. The moment I saw it I could tell they used plastic clips. I've seen this happen before. The clips were breaking. She said yes and a tech came out and replaced them with the same plastic clips. And they failed again. Even for free we turned the sofa down. Too much work to replace all those clips with metal clips.

My point is we can make most repairs and be reasonably sure it will not fail again. With foam replacement on a new sofa there are too many variables. How do you upgrade foam when the customer likes that soft squishy feel.

5
The Business Of Upholstery / Re: Broyhill repairs.
« on: December 09, 2018, 08:41:43 AM »
You never know when a slow period is just around the corner so why make limitations you may have second thoughts about
SA

After running our business through the great recession the thought of a slow period is forever looming in the back of my mind. it was a dark period in our lives and we had to hustle to keep our heads above water. A lot of upholsterers around here closed their doors forever. During and after that time we made changes to our lives and our business to help buffer another economic crisis. It would be nice if we could just sail through the next 9 years until retirement. Only the good lord knows what the future will bring.

6
General Discussion / Re: How to get the staples widening?
« on: December 07, 2018, 10:36:45 AM »
Are you trying to attach fabric to foam?

7
The Business Of Upholstery / Re: Broyhill repairs.
« on: December 07, 2018, 10:28:54 AM »
Thanks Chris, Paul and Doyle. All good points.

Like you say Chris we weighed the risk and our backlog allows us to opt-out of this job. The thing is we have been doing repairs for this furniture store for over 20 years. They have always treated us right. Most of these repairs have been good money makers that have helped us get through some slim times. In the past when there was a problem with cushion foam the store ordered new foam from the manufacture. Because this stores main product was Broyhill I can see a whole bunch of cushion repairs down the road. And even though we feel loyal to this store and we would still like to get the other types of repairs these cushion jobs are not ones we really want. We just finished replacing a ripped outside back on a sofa. They brought it to us and picked it up. It took 45 minutes and we charged them $65. We want those jobs. I guess we could simply tell the store owners we do not want the cushion jobs but we feel sorry for them because in Lake City they have nowhere else to go. They're screwed because they are left fulfilling Broyhills warranty.

Our biggest problem is we are at a point with our business where we can pick and choose the jobs we want. Our business plan starting next year is to cull out the bad jobs and prepare ourselves for retirement. In order to do that we need to sock away as much money as possible for the next 9 years by focusing on the good paying jobs. Even if we take a CYA attitude these cushion jobs seem like they will be a big hassle.
 
 

8
The Business Of Upholstery / Broyhill repairs.
« on: December 06, 2018, 11:22:51 PM »
Our favorite furniture store informed us Broyhill has gone out of business. This is a hardship for them because they cannot order parts for repairs. Foam is their main concern and they asked us if we could handle replacement when needed. This makes a bit of a dilemma for Rose and I. Our experience has been most foam failures are caused by folks with big backsides sitting on foam with low density. The old feels great in the showroom but 6 months later syndrome. If we replace the foam with the same density and the same firmness does this now put the burden forever on us. We could replace it with a better foam, higher density and more firm but then Miss booty butt will complain its no longer comphy. We could say no guarantees but that usually goes in one ear and out the other. We are inclined to turn these jobs down.

Did y'all know Broyhill was out of business? 

9
The Business Of Upholstery / Re: Flip that sofa.
« on: December 06, 2018, 10:55:56 PM »
I've always called a sofa that reclines on both ends an incliner. I think the main difference between a incliner and a recliner is an incliner does not stretch out into the full horizontal position like a recliner does. This allows it to be positioned closer to a wall. And when we delivered the sofa the customer was concerned about this. I reclined one side and showed him that with the sofa only 2" away from the wall it could still be inclined. He was pleased.

10
The Business Of Upholstery / Re: Flip that sofa.
« on: December 06, 2018, 12:17:23 PM »
Today we deliver the Duncan Phyfe.

I would guess 90% of the furniture we have sold over the years were to one of our customers.

When we bought the singlewide in St Augustine the pervious owners thought it a good idea to stage it. Why someone would stage a 45 year old mobile home is beyond me but they bought a new sofa and chair for the living room. The home came furnished except that sofa and chair. We made the deal and they listed the furniture on Craigslist.

The sofa was one of those overstuffed incliners with microfiber that looked like leather. They probably picked it up for $700 at a discount store. The week before closing they called and asked if we would buy the sofa and chair for $400. We have so much furniture we didn't even make a counter offer. Our realtor told them we were not interested and if they were going to keep it they would have to get them out by closing. Closing day we did a walkthrough and there sat that sofa and chair. Our realtor made some quick phone calls and found out the sellers decided we could have them, too much trouble to move.

Rose doesn't like the overstuffed look and decided to sell the sofa. But we never got around to it and kinda forgot about it. Two weeks ago a long time customer called and said he was looking at sofas at an antique store, they were right down the road from our house and could we go look at them. Rose told him about our incliner sofa and sent him a picture. $400. He called right back and said he would take it. We delivered it last week and found a slimmer, like new sofa for $200 to put in its place.


This is the sofa we sold. It will go in his pool table/rec room.
https://photos.app.goo.gl/TgGZJM9qH2dCc4Rs6

11
General Discussion / Re: Question on Dining Room Chair Webbing
« on: December 05, 2018, 02:48:13 PM »
Good to here you're busy Virginia. You're too young to retire. :)

12
General Discussion / Re: Posting photos
« on: December 05, 2018, 12:34:44 PM »
I saw that.  Too bad as there is a lot of good info here.  I refuse to do the facebook thing.

I mostly quit fakebook last month. Too much negativity even on groups where there should be no negativity like Pop Up Camper Owners and Buy, Sell, Trade Gainesville. I would have deleted my page if not for my business page. Facebook will not let you manage a business page without a personal page. One group I still like to visit is Salt Strong, a fishing group.

Facebook is losing members and this spurs my hope that someday The Upholstery Forum will rebound. Wishful thinking perhaps.

13
Or fishing poles and a bait bucket. Sometimes its a pretty good hike to the river. I guess that's why we have no children.

14
The Business Of Upholstery / Re: Flip that sofa.
« on: December 03, 2018, 10:05:11 AM »
Y'all are thinking like me. We could have sold that sofa for $700 maybe even $1000. When the customer asked Rose how much, Rose considered all we had in it. (Not much) Rose also considered that we had a customer ready to buy. And we didn't have to deal with Crags List crazies.

The art of the deal according to Ed. In every deal give more than you take. Of course the laws of economics says you cannot pay someone more than they are worth. But you can give them a feeling of enhancement. And if you make every transaction this way you will never lack customers.

1. The customer who sold us the sofa. She gets 4 toss pillows for "free" (in her mind). She was able to free valuable space in her garage. And she didn't have to deal with crags list crazies. Win win for her.

2. We were able to get the sofa at the price we wanted. We were sure we could easily resell it at a profit. All we had to do was load it into the van. Win win for us.

3. When our customer first saw the sofa her eyes lit up. We could easily have added another $100 but we didn't need to. She was delighted with the price and because we will be delivering a chair and 4 pads she gets the sofa delivered for free. Win win for her. Everybody walked away with the feeling of a more abundant life.

15
The Business Of Upholstery / Flip that sofa.
« on: December 01, 2018, 12:08:06 PM »
Tuesday we bought this Duncan Phyfe sofa from a customer. It needs no work. The upholstery is like new, 8-way springs are tight, frame is tight and finish is good. The last upholsterer did a really nice job. I'm guessing its 1930's/40's. She wanted $500 we offered her $250 she said okay if we throw in 4 toss pillows (her forms). We loaded it into the van.

Thursday a customer came by the shop needing 4 chair pads. She said she was looking for a sofa so we showed her the Duncan Phyfe. The minute she saw it she said she wanted it, how much? $550.

The cool thing is we haven't even paid the first customer yet.

https://photos.app.goo.gl/Pg91Q6cqf5rNWsby6

We also picked up this vintage secretary. We are keeping this one.

https://photos.app.goo.gl/AriH6JpHRtnezAVb9

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