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: No Charge ?  ( 147 )
SteveA
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« : September 18, 2018, 01:20:17 PM »

An ottoman came in with a broken leg.  Customer said could you also sew the rip between the base and top cushion.  I said sure - no worries.  I didn't add on to the estimate - I should have.
What a mistake.  To repair the leg I had to remove the cambric, tack strip, and fabric from one corner - 8 inches in each direction.  After the leg was repaired I closed up and I tried to stitch the fabric up top.  Too hard to get in there so I thought about how much time it would take to remove the base fabric completely now that I've already buttoned up around the leg. So  I start sewing it in place with 69 and as I pull the cushion up to make room for my hand I tear the thread stitches I already have in.  I switched to button thread - two hours later and the last few stitches using a hemostat - it was done. Never again - The stitches look a little like Frankenstein's head but they are strong



kodydog
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North Central Florida


« #1 : September 18, 2018, 08:06:03 PM »

Your intentions were good.
Your outcome is acceptable.
As usual with good intentions your profit is negligible.

There cannot be a crisis next week. My schedule is already full.
http://northfloridachair.com/index.html
65Buick
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« #2 : September 18, 2018, 09:10:48 PM »

No good deed goes unpunished.
gene
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« #3 : September 18, 2018, 09:51:21 PM »

My SCORE advisor:

You can be a nice person.
Or you can be a businessman.
Now, you can be a businessman who is also nice, but you make money by being a businessman.

gene

QUALITY DOES NOT COST, IT PAYS!
sofadoc
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All types of upholstery.....except cars and boats.


« #4 : September 19, 2018, 07:09:08 AM »

I'm not opposed to hot gluing a repair like that. Maybe one anchor stitch right in the corner.
It may not seem like a quality repair, but then again, you're not getting paid a quality rate either. If they want it done right, they can pay up. And I'll be happy to remove the whole cover and re-sew it on a machine.

I would've figured out a way to do a quick repair. No way I'm spending 2 hours for free on that corner.

Sometimes, you just do what you gotta do.


"Perfection is the greatest enemy of profitability" - Mark Cuban
SteveA
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« #5 : September 19, 2018, 10:23:48 AM »

I didn't think of a hot glue repair and you're right the labor was not rewarded and not worth it.  My own fault is that when I start something I'm obsessed to finish it.  I loose sight of what I'm doing until it's done but when it's done that's when I complain - passive aggressive doesn't allow for an income or maintaining the responsibility of being a good businessman .   But thanks for the hot glue idea for the next time. Flawed -  I couldn't stop sewing long enough to ask for an easier solution :)

SA
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