Bob Kovar took the time to go through our operation and understood exactly what we do. That has allowed him to provide us with
the machines we have needed. Every machine I have ever bought from him he has also requested we send him thread and fabric samples so he can set the machines up for that particular combination.
You may want to consider selling the machine and getting another. Yes you will take a loss on the machine but you may also be losing money in loss production too. Having a machine that does exactly what you need it to do creates a lot of happy moments for a stitcher. :)