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Started by gene, January 29, 2013, 02:43:01 am
Quote from: gene on January 29, 2013, 02:43:01 amA lady called today and wanted a price for a cushion cover. I told her I needed some info to give her a price. She said she only wanted a price. Why did she need to give me any info? I explained why and she did give me the info I needed. I gave her my labor price and how much fabric she would need.Caller: (BIG GASP!) I can buy a cushion at Wal Mart for less than a third of that price.Me: I think San Fransisco will win the Super Bowl.Caller: What are you talking about?Me: What are you talking about?Caller: I think you are being rude.Me: SnarkyCaller: (A moment of silence.) "What?"Me: Snarky. I'm not being rude. I'm being snarky. It's my word for the day. Snarky. It means crotchety, sarcastic, or impertinent.Caller: (Silence)Me: (I wondered if she had hung up.) Listen. You called for a price for a custom made cushion cover. And I appreciate that. Someone gave you my name and number and they obviously know the kind of work that I do. You can't take your 3 yards of fabric to Wal Mart and have them make you a cushion cover for $55.00. Wal Mart has a company in China that makes 1/2 million cushion covers at a time and ships them to all their stores. These are two totally different and unrelated situations.Me: con't. If you are looking for a cheaper price than Wal Mart you might want to try Meijers or Big Lots. If you want a custom made cushion cover, with your specific fabric, that is done right and looks great, I can do that for you. (At this point I still didn't know if she was still on the line.)Me: You've got a good idea of what a custom cushion cover will cost, and if you would like to go in that direction, I will be happy to work with you.Caller: (A bit of a pause.) Oh. Well. I do thank you for that. That's just a bit more than I was expecting to pay.We said our good-byes on a positive, pleasant note. The moral of the story, boys and girls, is:No need to be rude and no need to be crude.If someone gives you malarkey, Just act a bit snarky.gene
QuoteA lady called today and wanted a price for a cushion cover. I told her I needed some info to give her a price
QuoteMy wife and I had a good laugh over this when she told me about her call to you.
Quote from: DBR1957 on February 01, 2013, 09:30:15 pmMore than once he has brought a check back before I'm finished. If the check signer isn't there at the time I won't wait more than a few days for a check in the mail. We take care of each other.