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Urgent! Customer is unhappy and wants the shop to buy his furniture.

Started by vu, November 23, 2015, 03:15:22 am

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Rich

How about this, you sit down with the customer and ask him what it would take for him to be satisfied with the job and then do it. If he is made to feel that you genuinely want to make him happy, he may demand less than what he is now. In the long run, you will probably save time and you may even get a happy customer who tells others about it.
Just a thought.
Rich
Everything's getting so expensive these days, doesn't anything ever stay at the same price? Well the price for reupholstery hasn't changed much in years!