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Started by Virgs Sew n Sew, November 20, 2016, 07:34:39 pm
Quote from: Mojo on December 04, 2016, 04:16:52 pmVirg: We both buy tempotest from Miami. They have an exclusive for the USA. It is a great fabric.Chris[/quoteWonderful <sarcasm>I called Miami Chris and he referred me to a customer service guy as Chris can only handle customers in Florida and I'm in Nebraska. Called number Chris gave me the day before Thanksgiving and got the guy's voice mail, which didn't concern me as lots of people take off day before and day after turkey day. Still hadn't heard Wed after Thanksgiving so called and left another message with his voice mail. Called again Friday when I STILL had not heard from the guy. Specifically asked if Keith was working and was told that he was on another call and did I want his voice mail. I explained that I had left 2 voice mails already without hearing from the guy and could this person please hand him the message and ask him to please contact me. This was relatively early Friday morning and never heard from the guy.Kind of unsure how next to proceed. Any ideas?Thanks!Virginia
Quote from: Mojo on December 21, 2016, 11:05:14 amI went straight to the top - the CEO. It hit the fan after that so I can understand someone like the VP calling. I was not a happy camper. In regards to the coated product, I use non coated. Tempotest is a great fabric and much higher quality then Sunbrella. I think you will be happy using it. I have no idea what their prices are for cut yardage as we are volume buyers. The discounts on buying large full rolls can be significant but I can tell you that your price should be cheaper then Sunbrella.Let me know if you need anything else.Chris